Opening of Esoteric Arcana

A recently established storefront in Freehaven with an emblem bearing the Arcane Mark of a particular spellcaster.  It's description states that all available enchants and crafts are provided at 1% markup.  A small plaque on the front door reads:

"To advance public appreciation of the Art."

Beneath it:

Notice: Esoteric Arcana upholds a non-discrimination policy.

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A women in grey enters the shop and looks about. Some might be leery of her barbed whip and staff, but she's very cheerful and happy. She spends a lot of time watching the displays of arcane and asks if she can watch the enchanter enchant. She seems more curious then actually wanting to purchase anything.

Surprise, surprise.  For any that have not seen Chagrin before, he is Drow.  A little tall for his kind, a bit on the thinner side in build, adorned in heavy grey-white robes with a black eyepatch over his left eye.

He'd seem a little...Offput by the happy-cheeryness, though ultimately, perhaps surprisingly, he'd let her watch his work.  He'd even lecture to her a bit about what he was doing, if she was of the mind to listen. For whatever reason, that seemed to matter more to him than her intent on buying anything.